EEC
Emerge Egress Consulting
Corportae Sales Manager-Hospitality at Emerge Egress Consulting
Nairobi, NairobiKenyaFull TimeMid-Senior Level
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Role Objective
Core Duties and Responsibilities
Proactively source and close high-value corporate accounts, multinationals, NGOs, diplomatic missions, and government bodies.
Target and secure contracts for corporate events, MICE (Meetings, Incentives, Conferences, Exhibitions), corporate retreats, end-of-year galas, and product launches.
Structure winning commercial proposals, pitch decks, and competitive tenders.
Upsell cross-functional hospitality and event solutions, including catering, audio-visual, staging, and decor services.
Serve as the primary point of contact for key corporate clients and retainer accounts, ensuring high retention and repeat bookings.
Conduct regular client visits, site inspections, and menu/concept tastings.
Monitor client satisfaction post-event, resolving complaints swiftly to maintain brand integrity.
Analyze local hospitality and event market trends, competitor pricing, and emerging corporate spend patterns in Nairobi and regional hubs
Develop quarterly target lists and sales strategies to expand market share in underpenetrated sectors.
Work closely with Operations, and Logistics teams to hand over event briefs flawlessly.
Ensure strict adherence to commercial terms, advance payment policies, deposit collections, and generalcompliance.
Maintain active records of pipelines, call logs, and client contracts in CRM systems.
Track weekly and monthly sales targets against predefined key performance indicators (KPIs).
Prepare sales forecasts, pipeline updates, and account performance reports for executive management.
Undertake any other relevant duty assigned.
Job Specifications and Qualifications
Bachelor's degree in Hospitality Management, Sales & Marketing, Business Administration, or a related field.
5 years of direct B2B sales experience in a mid-to-large events management company, 4-star hotel, or conference facility in Kenya.
Demonstrated, active network of corporate database.
Proficiency in CRM software.
Microsoft Office Suite.
Key Competencies
Exceptional Sales and Marketing Skills
Great Relationship Management Skills
Strong negotiation, contract structuring, and closing capability.
High executive presence and polished interpersonal communication skills.
Ability to work under high pressure.
Sharp business acumen
Flexibility