IWS
Ideal Workplace Solutions
Client Success Executive at Ideal Workplace Solutions
KenyaFull TimeMid-Senior Level
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Ideal Workplace Solutions
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Ideal Workplace Solutions (IWS) is looking for a results-driven Client Success Executive to join our team in Nairobi, Kenya.
This is a full-time, client-facing and commercially driven role for a professional passionate about client relationships, business development, consultative sales, and customer success.
The successful candidate will play a key role in:
Building and managing strong corporate client relationships
Driving new business, sales, and revenue growth
Identifying and converting corporate opportunities
Managing client onboarding and training coordination
Driving client retention, repeat business, referrals, and partnerships
Managing CRM records, sales pipelines, and follow-ups
Identifying market opportunities and supporting business growth
What We're Looking For
Bachelor's degree in a relevant field
At least 5 years of relevant professional experience
Proven experience in B2B sales, business development, client success, account management, or corporate relationship management
Strong consultative selling, negotiation, presentation, and communication skills
Experience working with corporate clients and decision-makers
CRM experience; HubSpot and Zoho CRM knowledge is an added advantage
Strong proposal, quotation, follow-up, and pipeline management skills
Ability to translate client needs into relevant training and consultancy solutions