SG
Solvo Global
Case Manager at Solvo Global
KenyaFull TimeMid-Senior Level
Stand out to recruiters
Get an ATS-compliant resume tailored to roles like this one.
Solvo Global
Get an ATS-compliant resume tailored to roles like this one.
About the Role
Key Responsibilities
Insurance Claim Management: Open and track insurance claims with carrier adjusters, health insurance subrogation departments, and MedPay/CARE providers.
Records & Report Retrieval: Order, track, and audit police reports, medical records, and billing statements from healthcare providers.
Client Coordination: Schedule medical appointments, arrange client transportation, and maintain regular, empathetic communication.
Financial & Balance Verification: Verify final and ongoing billing balances directly with medical providers to prepare files for settlement.
Demand Preparation: Organize and assemble complete, audit-ready case files for seamless handover to demand writers.
**Mandatory Qualifications **
Experience: 1 to 2 years of proven experience as a Case Manager Assistant, Case Manager, or Legal Assistant exclusively within Personal Injury (PI) law firms. (Please note: Intake Specialist profiles will not be considered).
Education: Bachelor's degree completed or currently in progress (Law, Health Sciences, or related fields preferred).
Language Proficiency: Advanced English required; bilingual (Spanish/English) is strongly preferred.
Typing Speed: Minimum typing speed of 40 WPM.
Hands-on experience working with Litify or Salesforce legal CRM platforms.
Proven background managing a high-volume pre-litigation caseload in a fast-paced legal environment.