Business Intelligence (BI) Analyst

Nairobi, NairobiNairobi, KEFull Time

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Posted 2 days ago27 days left to apply(Dec 13, 2026)

BI Analyst with a background in T-SQL, SSIS and development of ETL processes. Experienced in the Microsoft business intelligence stack, development of Microsoft tabular models and PowerBI. Exposure to DAX and Azure Synapse and working with omnichannel contact centre data is desirable.

Working as part of the Data team in a fast-paced environment.

ETL Development
Write and develop SSIS packages
Develop new Tabular models and enhance/ optimize existing ones
Collaborate with business stakeholders to gather requirements and deliver actionable insights.
Ensure data quality, integrity, and performance optimization across BI solutions.

Required Skills & Experience

Bachelor’s degree in computer science, Information Technology, Data Analytics, or a related field.
Power BI (reporting, dashboards, data models).
Strong experience in MS SQL
Azure Cloud Solutioning & ETL Processes (SSIS) (ADF)
Synapse and Data Bricks / Azure Data Factory
Progress SQL desirable
Experience working with omnichannel contact centre data.
Strong problem-solving, analytical, and communication skills.

We thank all applicants for their interest, however due to the large volume of applications we receive, only shortlisted candidates will be contacted.