Accurex Leadership and Management Consultants Ltd
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Job Role
PURPOSE OF THE ROLE
Improve project delivery efficiency and coordination.
Enhance communication between technical and business stakeholders.
Ensure accurate documentation of requirements and project activities.
Strengthen project governance and implementation structure.
Support successful onboarding and execution of enterprise projects.
Improve visibility, tracking, and accountability across delivery activities.
DUTIES AND RESPONSIBILITIES
Business Analysis & Requirements Gathering
Conduct discovery sessions with clients and stakeholders to gather requirements.
Analyze business processes and identify improvement opportunities.
Translate requirements into clear functional documentation.
Prepare BRDs, user stories, process flows, and requirement matrices.
Project Coordination & Delivery Support
Coordinate day-to-day project activities across teams.
Track timelines, deliverables, and milestones.
Schedule meetings, workshops, and demos.
Maintain project trackers and status reports.
Stakeholder Communication & Client Engagement
Act as a communication link between clients and delivery teams.
Prepare meeting minutes, action logs, and project updates.
Coordinate project review meetings and follow-ups.
Support management of client relationships throughout project lifecycles.
Documentation & Reporting
Maintain organized project documentation and records.
Prepare weekly and monthly delivery status reports.
Support preparation of dashboards and project summaries.
Ensure compliance with documentation standards.
Delivery Governance & Process Improvement
Support structured delivery and project management processes.
Track project KPIs and performance metrics.
Identify inefficiencies and recommend improvements.
Contribute to continuous improvement initiatives.
Cross-Functional Coordination
Work closely with developers, technical leads, sales teams, and project managers.
Coordinate handovers between sales, implementation, and support teams.
Align commercial commitments with operational delivery.
QUALIFICATIONS
Bachelor's Degree in Business Information Technology, Computer Science, Information Systems, Business Administration, Software Engineering, Project Management, or related field.
Minimum 3–5 years' experience in business analysis, project coordination, delivery operations, SaaS implementation, CRM/ERP environments, or digital transformation projects.
Experience in client-facing project environments is highly preferred.
COMPETENCIES
Business process analysis
Requirements gathering & documentation
Project coordination & delivery tracking
Stakeholder management
Report writing & presentation preparation
Risk tracking & escalation
CRM/project management tools utilization
Strong organizational ability
Ability to manage multiple priorities