Hivos East Africa
Administrative Assistant at Hivos East Africa
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Hivos East Africa
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Key responsibilities
The key responsibilities of the role include:
Front office & facilities management
Serve as a point of contact for regional staff and external stakeholders
Answering Phone calls
Receive in-person visitors
Receiving posts and distributing them amongst appropriate staff
Manage service provider contracts (leases, internet, office cleaning, office plants, etc).
Travel and event logistics
Arranging international and domestic travel for staff and visitors (e.g., flights, travel insurance, visas, and accommodation).
Assist in the organization and logistics of workshops or meetings for office events
Archiving and data management
Maintaining both physical and digital filing systems, drafting correspondence, and managing incoming/outgoing mail.
Procurement support and asset management
Procure and manage inventory and supplies. i.e. stationery, kitchen items, cleaning items
Manage all assets (tagging, tracking, maintenance, disposal)
Ensure Asset insurances are up to date
Vendor Management: track contracting and performance of contracted vendors
Secretary to the Country Procurement Committee: schedule meetings, record minutes and ensure action points are closed
Staff onboarding assistance
Assisting with staff onboarding (e.g., providing administrative guidance, desk allocation and orientation).
Legal Compliance
Monitor adherence to Operational Safety and Health Requirements
Renew business permits and fire safety certification
Process payments
Manage office petty cash float.
Process vendor payments in a timely manner
Prepare payment and purchase requests for assigned purchases.
Specifications
This is a position for nationals or residents of Kenya with the following requirements:
Bachelor's degree in business administration, Office Management, Secretarial Studies, or a related field.
2-5 years of administrative or office support experience, preferably in a regional or multinational environment.
Positive, can-do attitude with proactive approach and strong social skills for diverse team collaboration.
Experience supporting senior managers or leadership teams is an advantage
Fluent in English; professional knowledge of French is an asset
Skills & Competencies
Strong organizational and time-management skills.
Excellent verbal and written communication skills.
Proficiency in Microsoft 365 applications (Outlook, Word, Excel, PowerPoint, Teams).
Ability to manage multiple tasks and prioritize effectively.
High attention to detail and accuracy.
Strong interpersonal and stakeholder management skills.
Ability to handle confidential information with discretion.
Problem-solving and proactive coordination skills.