Admin & Sales Support Assistant at Future Kenya Ltd

Admin & Sales Support Assistant at Future Kenya Ltd | Iko Kazi

Job Summary

Future Kenya Ltd is seeking a motivated, organised and customer-focused Admin & Sales Support Assistant to support the company's daily office operations, sales activities and customer engagement.
The successful candidate will assist with the smooth running of day-to-day office activities, including administration, documentation, customer communication, sales follow-ups, scheduling and coordination. The role also provides an opportunity to gain practical experience in sales, business development and the ERP/business technology industry.

Key Responsibilities

Sales Support

Assist the sales team with daily sales activities and coordination.
Respond to customer enquiries through phone, email and other communication channels.
Follow up with prospective and existing clients.
Assist in scheduling client meetings, appointments and product demonstrations.
Prepare quotations, proposals, presentations and other sales documents.
Maintain accurate records of prospects, customers and sales activities.
Assist with updating the company's CRM and sales pipeline.
Support lead generation and identification of potential customers.
Follow up on pending enquiries, quotations and proposals.
Conduct basic market research to identify potential business opportunities.
Provide general support to the sales team in achieving its objectives.

Daily Office Operations & Administration

Assist with the smooth running of daily office operations.
Receive and direct visitors and handle general enquiries professionally.
Manage incoming and outgoing correspondence, emails and phone calls.
Maintain office records, files and documentation.
Coordinate meetings, appointments and internal schedules.
Monitor routine office requirements and communicate any needs to management.
Assist with preparing reports, documents and presentations.
Support the team with day-to-day administrative and operational tasks.
Ensure the office remains organised and professional.
Assist in coordinating communication between management, staff, clients and business partners.
Follow up on assigned tasks and ensure they are completed within the required timelines.

Qualifications

Diploma or Bachelors Degree in Business Administration, Sales & Marketing, Business Management, Marketing, or Commerce.
0–2 years of experience in administration, sales support, customer service or a related role.
Fresh graduates are encouraged to apply.
Good verbal and written communication skills.
Basic proficiency in Microsoft Office, particularly Word and Excel.
Strong organisational and follow-up skills.
Good interpersonal and customer service skills.
Professional attitude and willingness to learn.
Ability to work independently and as part of a team.
Must currently reside in Nairobi.

Desired Skills & Attributes

The ideal candidate should be:

What Future Kenya Offers

This position provides an opportunity to gain practical experience in:

The successful candidate will have an opportunity to develop their skills and grow professionally within the organisation.

Important Information

This is an entry-level position. We are looking for a candidate who is at the beginning of their career, is willing to learn, and has realistic expectations appropriate to an entry-level role.

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