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Stratostaff
Account Manager - Business Development (Mombasa) at Stratostaff
KenyaFull TimeMid-Senior Level
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Stratostaff
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ROLE PURPOSE
The role focuses on revenue generation, client retention, tailored insurance solutions, and excellent client experience. The ideal candidate is a commercially driven insurance professional with strong corporate sales, networking, negotiation, and account management skills, and a proven ability to achieve business targets.
DUTIES AND RESPONSIBILITIES
Business Development & Acquisition: Identify new markets and corporate prospects, develop sales pipelines, convert business opportunities, and achieve agreed revenue and premium targets.
Portfolio Growth: Promote tailored general insurance solutions, identify cross-selling and up-selling opportunities, and grow the corporate client portfolio.
Client Relationship Management: Build and maintain strong client relationships, manage accounts, drive renewals and retention, and ensure excellent service delivery.
Sales & Account Management: Manage sales pipelines, prepare proposals and quotations, negotiate deals, maintain accurate client records, and monitor sales performance.
Premium Collection & Compliance: Follow up on premium payments, support timely collections, prepare business reports, and ensure compliance with company policies and applicable insurance regulations.
Requirements
Bachelor's degree in Business Administration, Marketing, Insurance, or a related field.
Professional insurance qualification (IIK or CII) is an added advantage.
8 years of proven experience in corporate insurance sales, business development, or account management.
Demonstrated track record in new business acquisition, portfolio growth, and achieving sales targets.
Experience managing corporate clients, renewals, premium collection, and sales reporting.
Strong understanding of general insurance products and client risk needs.
KEY COMPETENCIES
Commercial acumen and results orientation
General insurance knowledge and solution-based selling.
Client relationship management, retention, and networking.
Negotiation, communication, and influencing skills.
Sales pipeline, account, and performance management.
Accountability, initiative, and stakeholder collaboration.