ng-term relationships with your account of assigned client, interacting and connecting with key business stakeholders. You will liaise with customer and cross-functional internal teams to ensure timely and successful delivery of our solutions according to customer needs. Main Responsibilities Client Management Ensure that TORs and SLAs of the contract are executed as per expectations Ensure timely renewal of contracts for contracted staff Leave Administration-ensure that all contracted staff at the Client utilize their leave within their contract periods. Maintain an Electronic Database of all contracted staff records under your Account. Ensure that all employees under your account have personal files and that the files contain all the necessary documents and that the same are updated in the systems on an ongoing basis. Develop timetables and set deadlines for performance appraisals. Continually monitor staff performance while coaching and mentoring them for superior performance. Handle matters with third parties as authorized by the MD. Payroll Administration Follow-up with PIN, NSSF and NHIF for all contracted staff under your account. Maintain electronic Database of all contracted staff records under your Account. Effectively interact with other departments including the HR and the Accounts departments when handling employee relations, payroll as well as issues relating to preparation of fee notes. Ensure that invoices/POs are delivered on time and follow-up on payment. Br