The jobholder shall be responsible for providing support to the Commissioner and the Department. Duties & Responsibilities include: Formulate and implement strategies, policies and procedures for the Section; Develop and implement annual work plan and budgets; Steer the implementation of strategies for managing Intelligence, Investigations, and Enforcement operations and actions of the Investigations & Enforcement Department; Develop Investigation and Enforcement frameworks/ systems that continually increase taxpayers' compliance and organize the actualization of strategic alliances to enable the realization of investigations and enforcement of strategic objectives; Receive, analyze, and consult with divisional heads in responding to stakeholder queries, approvals, and notifications on a regular basis and coordinate the compilation and dissemination of Departmental reports and board papers; Coordinate the department’s staff-related activities/programs and undertake, assess & issue advisories on compliance with regulatory & risk parameters; Optimize the executive time of the Commissioner and foster a strategic focus,as well as maintain the Departmental Meeting planner/ calendar/ scheduler and monitor the schedules; Receive case profiles from various sources, evaluate, register, and monitor the progress of the investigation and provide feedback on profiles to management every month; Oversee implementation of corporate initiatives in the section: Ensure conformity to ISO standards and data security requirements, and manage Audit, Integrity, Quality Management Systems (QMS), Risk Management programmes and staff performance; Promote staff career development and performance enhancement within the Section.
