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To grow and maintain Retail, SME, bancassurance, microinsurance, digital and partnerships business lines by leading the team (monitoring quality and quantity of workflow, training, developing and motivating staff, routing and streamlining work, and assisting staff with difficult queries), thus achieving the set revenue targets and objectives for set business lines. To assess and determine terms for risks for the above-mentioned business lines presented within set standards of service in a manner to ensure quality selection of risks and timely service.