Comprehensive support to R&Q and the business, ensuring smooth and efficient operations, compliance and firm and business adherence to regulatory requirements and internal policies. Support the R&Q specialist in various routine operational roles. Responsibilities include: Ethics & Compliance Standard - First level documentation and carrying out of monitoring procedures as required within the E&C Standards Annual plans and Risk Assessments; Participate in awareness initiatives - Drafting firmwide communications in response to inquiries and consultations. Acceptance - Facilitate the client and third-party verification process as part of the firm’s Acceptance process through Processing relationship requests from the PwC KE team members; Reviewing KYC related information for completeness and accuracy; Manage the firms Background Search database - Monthly reconciliations and confirmation on Troublesome Practice Matters (TPMs), Directorships, Vendor Listing & Bad Debt listing. Monitoring and Compliance - Carry out testing procedures during the monthly (JBR, Checkpoint) and quarterly (AFS) monitoring procedures; Provide support during the compliance reviews as and when required – coordinate the collating of support documentation required during the review process; Assist with the production of standard monthly, quarterly and annual compliance reports and other reports as and when required. Training - Providing logistical and research support during the annual refresher and other R&Q Trainings sessions in line with the Network Risk Management Standards; Cascade the R&Q New joiner E-learns; Facilitate the new joiner induction training - BCM Session. Business Resilience - Business Continuity Management System: Support the BC coordinator in maintenance of the firmwide BCMS - Documentation and participation in awareness and testing activities; Risk Management System- Perform system administrator roles i.e. validate the data maintained within risk management system ,support teams during Everbridge set up and Login ,facilitate risk management system test process. Travel - Maintain the International travel tracker; Updating travelers details on the travel tracker; Confirming return of teams for ease of advising in event of an incident. Secondary responsibilities - Information Security Management System (ISMS) – Support the core ISMS team enforcing the ISMS related policies within R&Q docket - clear desk policy; Office Safety and Health (OSH) - Support the core OSH team on collating R&Q specific documentation; Participate in systems projects and User Acceptance Testing; Maintenance of the R&Q page within the PwC KE intranet.